We record our product and shop ratings using the service provider Judge.me. In the following, we have shown how the evaluations are recorded and checked.
Please rateWe send an email review request to the buyer following an order. If there is no reaction, a reminder email will be sent after 5 days. After that, no further requests are made.
Submit a review
Buyers can leave a review within the email review form or through the review widget. Product reviews are submitted through the Reviews widget, while shop reviews are submitted through the All Reviews page. Visitors can leave reviews without a (verifiable) purchase history ("web reviews"), but these will not receive a "Verified Buyer" badge if the reviewer's email is not part of the shop's customer list or cannot be associated with an order . Reviews that come from the same email address will have the same display name.
Verification of ratings and badges for verified buyers
Judge.me automatically verifies reviews based on the order history of our online shop. After the review is verified by Judge.me, the suffix "Verified Purchase" will be added to the respective review.
If the ratings are not linked to existing orders (e.g. made directly on the online shop), they will not be shown as a verified purchase.